Met a guy who I thought was really special. Took some personal information from me and than tried to scam me for money to the tune of £4,000. Have reported to police. Its clearly have no vetting system. The personal support I received when reporting the scam was diabolical. No support or empathy.

Absolute scam, if you’re serious about meeting someone, this site will mislead you, take your money for minimum of 6mths and then send you limited prescribed matches which do not even match what you are looking for…a total fabrication and exploitation…left after 6 weeks, despite having paid for a 6 mth subscription it was that bad…and you’re not reimbursed….save your money, definitely do not bother. Don’t touch with a bargepole, waste of time!

Just found this company is taking another 3 months subscription fee although I’ve cancelled.. it’s a rubbish site please don’t use ive now got headaches of trying to get my money back

Subscription policy is intentionally misleading – they will take £209 every 6 months in advance without informing you or giving you the opportunity to cancel. Do not believe the Ts and Cs which state that there is a 14 day cooling off period – they claim that this is the initial purchase only. Do not subscribe or cancel IMMEDIATELY you subscribe for the fist time

I have had over £209 taken out of my account and I have not authorised this. My membership says 6mths to. 21.12.21. I cannot afford this, I cannot get hold of anyone to talk to. My friend overseas was catfished by someone on this site and he still operates even though this site is aware of him. I will be taking this further. Not happy.

Let this be a warning to others. This site will not remind you when the renewal is coming up and will continue to charge you card the full fee! Trying to navigate the site to cancel your subscription or stop the auto renewal is almost impossible (broken pages everywhere) and finding the customer care contact form is pointless as they don’t even read your email and just send cloned responses. Even after informing them you wish to cancel they still take your money, the only way to stop them is to cancel your card and even if you do this they send you emails stating OUTSTANDING payment is due. Their website seems to be designed to make it impossible for people to get out of once they’re in. Stay well away them.

Keep taking money out of my account when it’s set NOT to renew! No contacts in my area. Total waist of time and money. Very hard to contact them. If I do not get a refund I’ll seek legal advice.

This is a scam which posts fake or disturbing profiles & you have no way of browsing! They only let you see the profiles they select! IT’S TERRIBLE, DON’T JOIN THIS!

I have yet to have a match in the same state as where I live and not one of their so called matches will reply to me.When I requested a refund I received a runaround and still don’t have the information I need to get a refund from them.

The worst that ive ever got to experience. From people quality, unfriendliness of the app, unfiltered offensive profiles, blank profiles, profiles totally opposite of what you ask or hope for. Question is, everyone’s complaining about the same things, all true, but how can we solve the issue, at least if we lost the money others won’t. Could they be banned? It was the only transaction my CC asked me to confirm this purchase… go figure. Couple of weeks into it n already anxious how could i cancel successfully n erase the profile…who owns this company n what makes their practice legal?

This dating site are so evasive , make it almost impossible to cancel , Be warned they will take money for months even after you cancel. It is best to use a credit card . never a debit card , you can issue a cashback with a credit card , They advertise as a free dating site , you sign up , then they hit you with alarming fees , moist of the profiles of women are fake

Membership cancelled months ago. They reactivated my account without my consent and took money from my bank account